DIRECT BILLING for MASSAGE THERAPY 

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I want to make your massage therapy experience simpler by offering direct billing to majority of health benefit companies. Please arrive 5 mins early to clarify all the necessary paper work for COVID-19, direct billing and health history forms.

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I am a registered and licensed massage therapist in good standing with Canadian Massage and Manual Orthopedic Therapy Association (CMMOTA) and all health benefit companies will accept my massage therapy receipts. 

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Some items to check with your extended health benefit company before your massage: 

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• Will your extended health benefit company allow us to direct bill on your behalf? 

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• How much coverage do you have for massage therapy in a year?

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• What is the percentage covered per massage, and when does your new year start? The online portal system we use to direct bill is not designed for us to see statements, limits or policies. 

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• Do I need a written doctor's note in order to receive reimbursement for my massage treatment?  If your extended health benefits provider needs a doctor's note, you will have to submit the note to your health benefits company. I can not send the doctor's note in on your behalf, unless you have Blue Cross. Just recently Blue Cross allows us to submit the doctors note with your massage claim. 

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• Do I have to pay a deductible? Some extended health benefit companies have a deductible needing to be paid for the first health treatment in the year. This will be automatically put on to your first direct billing payment. So your first health treatment (massage, chiropractic, physiotherapy, etc.) will have less money being directly billed to your extended health benefits company. 

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A few other important information you may need to know about direct billing before your massage. 

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• I can only direct bill to your extended health benefit companies once the massage treatment has been completed.

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• I can only direct bill under the person receiving the massage.

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• I can not direct bill a 60 min massage as two 30 min massages. 

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• Sometimes the portal we use to direct billing goes down or does not work. Do be aware some days I will not be able to direct bill to your health benefit company. So always bring some form of payment with you to your massage treatment. Then I will take the payment for the full massage treatment and give you a receipt to submit to your extended health benefits company. 

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• Upon your booking in Jane, I will have you acknowledge a Direct Billing Consent Form allowing me to direct bill on your behalf.

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MANUAL OSTEOPATHIC THERAPY INSURANCE KNOWLEDGE 

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• Hope Therapeutic can not direct bill on your behalf. Only if you have coverage under NexGenRX.

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• Hope Therapeutic will provide a receipt after the treatment session. This receipt you can send into your insurance company to get reimbursed.

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• Call your insurance company to see if you have coverage under “Manual Osteopathic Therapy” coverage before coming for your treatment.

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• If your plan only says “Osteopathy” this is not me, this is coverage for a Doctor.

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• Ask your insurance company what they need on the receipt in order to accept the coverage.

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• Canada Life, Group Source, Edmonton Pipe Industry and Telus Health have formally stated that they will NOT accept MOT claims

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